Effective Date: August 18, 2026
Last Updated: August 18, 2026
Engravd (“Engravd,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting Engravd.com, requesting a quote, contacting us, placing an order, subscribing to communications, or otherwise interacting with our business.
This Privacy Policy explains what information we collect, how we use it, when we disclose it, the choices available to you, and the privacy rights that may apply to you under United States federal and state law.
By using Engravd.com, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with Engravd, we may collect the following categories of information.
Information You Provide
This may include:
- Name
- Company or organization name
- Email address
- Telephone number
- Billing address
- Shipping or delivery address
- Order and quote information
- Product preferences
- Artwork, logos, names, personalization information, or other materials submitted for an engraving project
- Messages or information submitted through contact or quote forms
- Account information, if account functionality is available
- Communication preferences
- Other information you voluntarily provide to us
Transaction and Payment Information
If you make a purchase, payment information may be collected and processed by our payment processor or other payment service provider.
Engravd may receive transaction-related information such as payment status, transaction identifiers, billing information, or the last digits of a payment method. We do not intentionally store complete payment card numbers unless necessary and lawfully permitted through an authorized payment system.
Information Collected Automatically
When you visit our website, we or our service providers may automatically collect information such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Referring website
- Date and time of visits
- Links or buttons clicked
- General geographic information derived from an IP address
- Website interactions
- Cookie identifiers
- Advertising or analytics identifiers
We may collect this information through cookies, pixels, tags, server logs, analytics technologies, or similar tools.
2. How We Use Personal Information
We may use personal information to:
- Respond to inquiries and quote requests
- Prepare estimates and proposals
- Process, produce, fulfill, and deliver orders
- Create customized or personalized products
- Communicate about orders, proofs, production, shipping, or customer service
- Process payments and transactions
- Maintain business and transaction records
- Operate, maintain, secure, and improve Engravd.com
- Understand how visitors use our website
- Diagnose technical problems
- Prevent fraud, misuse, unauthorized activity, or security incidents
- Provide customer support
- Send marketing or promotional communications where permitted by law
- Measure marketing and advertising effectiveness
- Personalize website or advertising experiences where permitted by law
- Comply with legal, tax, accounting, regulatory, or law-enforcement requirements
- Establish, exercise, or defend legal claims
- Protect Engravd, our customers, and others
We attempt to limit the collection and use of personal information to information reasonably necessary for legitimate business purposes.
3. Cookies and Similar Technologies
Engravd.com may use cookies and similar technologies to operate the website, remember preferences, analyze website traffic, improve performance, and support advertising or marketing activities.
Cookies may include:
Essential Cookies
Necessary for website functionality, security, forms, shopping functionality, or other services requested by the visitor.
Analytics Cookies
Used to understand website traffic, visitor interactions, and website performance.
Functional Cookies
Used to remember settings or preferences.
Advertising and Marketing Technologies
May be used to measure campaigns, understand advertising performance, or provide advertising based on website activity where permitted by applicable law.
Your browser may allow you to block, remove, or restrict cookies. Doing so may affect certain website functionality.
Where required by applicable law, we will provide additional choices regarding non-essential cookies and similar technologies.
4. Analytics and Advertising Services
We may use third-party analytics, marketing, advertising, or website-performance providers.
These providers may collect information about your browser, device, IP address, pages viewed, website interactions, or other online activity.
Depending on the technology being used and the law applicable to you, certain disclosures of information to advertising or analytics providers may be considered a “sale,” “sharing,” or processing for targeted advertising even when Engravd does not receive money in exchange for the information.
Where applicable law provides a right to opt out of such activity, we will honor legally valid requests as required.
5. When We Disclose Personal Information
We may disclose personal information to categories of third parties including:
- Website hosting providers
- Cloud and technology providers
- Payment processors
- Shipping and delivery companies
- Email and communications providers
- Customer relationship management providers
- Analytics providers
- Advertising or marketing providers
- Accounting and professional service providers
- Contractors or production partners involved in fulfilling an order
- Fraud-prevention and security providers
- Government agencies or law-enforcement authorities when required by law
- Professional advisers such as attorneys or accountants
- A purchaser, successor, or other party involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction
Service providers are provided information as reasonably necessary to perform services on our behalf.
We may also disclose information when reasonably necessary to comply with law, enforce agreements, protect our rights, prevent fraud or security threats, or protect the safety and rights of others.
6. Personalized Artwork and Customer Content
Customers may provide logos, artwork, names, dates, messages, photographs, or other content for use in customized products.
We may use this material as necessary to:
- Prepare quotes
- Create proofs
- Produce requested merchandise
- Communicate with the customer
- Maintain production records
- Handle reorders
- Resolve customer-service or production issues
- Meet legal or recordkeeping obligations
Customers should avoid submitting sensitive personal information that is not necessary for an order.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including order fulfillment, customer service, business records, accounting, tax requirements, dispute resolution, fraud prevention, legal obligations, and enforcement of agreements.
Retention periods may vary depending on the type of information and the reason it was collected.
When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it subject to applicable law.
8. Data Security
Engravd uses reasonable administrative, technical, and physical safeguards appropriate to the nature of the information we maintain.
However, no website, Internet transmission, electronic storage system, or method of communication can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of personal information.
Customers should avoid transmitting unnecessary sensitive information through standard email or website forms.
9. Email and Marketing Communications
Engravd may send transactional communications relating to quotes, orders, customer service, account activity, or other business interactions.
We may also send promotional or marketing communications where permitted by law.
You may unsubscribe from promotional email by using the unsubscribe mechanism contained in the message or by contacting us.
Opting out of promotional communications does not prevent us from sending non-promotional communications necessary to complete an order, respond to an inquiry, provide customer service, or satisfy legal obligations.
10. Consumer Privacy Rights
Depending on your state of residence and whether a particular state privacy law applies to Engravd, you may have rights concerning your personal information.
These may include the right to:
- Confirm whether we process your personal information
- Request access to personal information we maintain about you
- Request correction of inaccurate personal information
- Request deletion of certain personal information
- Obtain a copy of certain personal information in a portable format
- Opt out of certain sales of personal information
- Opt out of certain sharing of personal information
- Opt out of processing for targeted advertising
- Opt out of certain profiling or automated decision-making activities
- Limit certain uses of sensitive personal information
- Withdraw consent when processing is based upon consent
- Appeal a decision we make regarding a privacy request
- Exercise privacy rights without unlawful discrimination
These rights are subject to applicable legal exceptions and eligibility requirements.
Engravd may voluntarily honor reasonable privacy requests even where a particular state comprehensive privacy statute does not technically apply to our business.
11. New Jersey Residents
Where the New Jersey Data Privacy Act applies to Engravd and your personal information, eligible New Jersey residents may have the right to:
- Confirm whether we process their personal data
- Access their personal data
- Correct inaccuracies
- Request deletion
- Obtain a portable copy of their personal data
- Opt out of processing for targeted advertising
- Opt out of the sale of personal data
- Opt out of certain profiling producing legal or similarly significant effects
We may take reasonable measures to verify a request before providing, correcting, or deleting personal information.
Where required by New Jersey law, we generally respond to verified consumer requests within 45 days, subject to a legally permitted extension.
If we deny an eligible privacy request, you may request an appeal by contacting us through the same method used to submit the original request and clearly stating that you are requesting an appeal of a privacy decision.
If an appeal is denied, eligible New Jersey residents may have the right to contact the New Jersey Division of Consumer Affairs.
12. California Residents
California Online Privacy Protection Act
California law requires certain commercial website operators collecting personally identifiable information from California residents to disclose their online information practices.
This Privacy Policy is intended to provide that disclosure.
Do Not Track
Some web browsers transmit “Do Not Track” signals.
Because there is not a single universally accepted industry standard governing all Do Not Track signals, our website may not respond to traditional Do Not Track browser signals.
Where required by applicable law, however, we will recognize legally required universal opt-out mechanisms.
California Consumer Privacy Act
The California Consumer Privacy Act, as amended, applies only to businesses meeting statutory requirements.
If Engravd becomes subject to the CCPA or if the CCPA otherwise applies to a particular processing activity, eligible California residents will receive the rights and disclosures required by applicable law, which may include rights to know, access, correct, delete, and opt out of certain sale or sharing of personal information.
13. Universal Opt-Out Mechanisms
Certain state privacy laws require covered businesses to recognize qualifying universal opt-out mechanisms, such as browser or device signals communicating a user’s preference to opt out of certain targeted advertising, sales, or sharing.
Where such requirements apply to Engravd, we will process legally recognized universal opt-out signals as required by applicable law.
14. Sensitive Personal Information
Engravd does not request sensitive personal information unless reasonably necessary for a legitimate transaction or business purpose.
Please do not submit Social Security numbers, account passwords, medical information, government identification numbers, or other highly sensitive information through ordinary website forms unless specifically requested through a secure method for a legitimate purpose.
Where applicable law requires consent before processing legally defined sensitive data, we will obtain such consent as required.
15. Children’s Privacy
Engravd.com is a general-audience commercial website and is not directed to children under the age of 13.
We do not knowingly seek to collect personal information online from children under 13.
If we become aware that personal information has been collected from a child in circumstances subject to the Children’s Online Privacy Protection Act or another applicable children’s privacy law, we will take appropriate steps consistent with applicable law.
Parents or guardians who believe a child has submitted personal information to us may contact us to request review or deletion.
16. Third-Party Websites
Engravd.com may contain links to websites or services operated by third parties.
We are not responsible for the privacy practices, security, content, or policies of third-party websites. We encourage visitors to review the privacy policies of third-party services before providing information to them.
17. Business Customers
Engravd frequently works with companies, organizations, event planners, schools, teams, and other commercial customers.
Information provided in a business or professional capacity may be treated differently under certain state privacy laws. Any statutory exemptions or limitations applicable to business-to-business information will apply where permitted by law.
18. How to Exercise Your Privacy Rights
To submit a privacy request, contact Engravd using the contact or quote form available on Engravd.com or contact us by telephone.
Please state that your message concerns a Privacy Request and specify the right you wish to exercise.
We may request information reasonably necessary to verify your identity and protect personal information from unauthorized disclosure.
You do not need to create a new customer account solely to submit a privacy request.
Where permitted by law, an authorized agent may submit certain requests on your behalf. We may require reasonable verification of the agent’s authority.
19. Appeals
If applicable state law gives you the right to appeal a privacy decision and we deny your request, you may submit an appeal using the same contact method used for the original request.
Please clearly state:
Privacy Request Appeal
and provide enough information for us to identify the request being appealed.
We will review and respond to eligible appeals within the timeframe required by applicable law.
20. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technologies, service providers, legal requirements, or other circumstances.
When we make material changes, we will update the “Last Updated” date above and provide any additional notice required by applicable law.
The version posted on Engravd.com will be the current version of this Privacy Policy.
21. Contact Engravd
For questions about this Privacy Policy or to exercise an applicable privacy right, contact:
Engravd
Flemington, New Jersey 08822
United States
Phone: (908) 373-8049
Website: Engravd.com
You may also submit a request through the contact or quote form available on Engravd.com.
When contacting us regarding personal information, please use the subject or heading “Privacy Request.”